1. Introduction

Welcome to Viaana NGO ("we," "us," or "our"). These Terms govern your use of our website, services, and donations. By accessing our platform, you agree to comply with these Terms. If you disagree, please refrain from using our services.

2. Our Mission

Viaana is a non-profit organization dedicated to improving the lives of underprivileged children through education, healthcare, and welfare programs. All donations are used solely for these charitable purposes.

3. Donations & Refunds

a. Donations: All contributions are voluntary and non-refundable unless an error occurs during processing.
b. Tax Deductions: Donations may be tax-deductible as per local laws; consult a tax advisor.
c. Fraud: We reserve the right to cancel fraudulent transactions.

4. Privacy Policy

Your personal data is protected under our Privacy Policy. We do not sell or share donor information with third parties for marketing purposes.

5. Intellectual Property

All content (logos, text, images) on our website is owned by Viaana NGO and protected by copyright laws. Unauthorized use is prohibited.

6. Prohibited Conduct

You agree not to:

• Use our platform for illegal activities or harassment.
• Misrepresent affiliation with Viaana.
• Disrupt website functionality (e.g., hacking, spamming).

7. Limitation of Liability

Viaana is not liable for:

• Technical issues beyond our control (e.g., server downtime).
• Third-party websites linked from our platform.
• Indirect damages arising from service use.

8. Changes to Terms

We may update these Terms periodically. Continued use of our services constitutes acceptance of revised Terms.

9. Governing Law

These Terms are governed by the laws of [Your Country/State]. Disputes shall be resolved in [Specify Jurisdiction] courts.

10. Contact Us

For questions about these Terms, reach us at:

Email: info@viaanafoundation.org
Phone: +91-9920282984